Privacy Policy
Last Update December 25, 2025
Effective Date: December 5, 2025
This Privacy Policy explains how Loca US, Corp. ("Loca," "Company," "we," "us," or "our"), operator of https://Loca.us (the "Site"), mobile applications, and related services (collectively, the "Services"), collects, uses, discloses, and protects your information when you use our Services. By accessing or using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.
Using the app means you are sharing certain information (name, purchase history, receipts, and preferences and more) with select local businesses and partners so they can offer you personalized rewards, discounts, promotions, and events. By using our Services and redeeming these offers, you acknowledge and agree that this sharing is part of the value exchange for receiving those rewards and assisting local businesses.
1. Information We Collect
We collect the following categories of personal information:
A. Information You Provide Directly
- Contact details (name, email, phone, mailing/billing address)
- Account credentials and profile information
- Government-issued ID (e.g., driver's license, passport, Social Security Number — only when required for identity verification, leasing, or payment processing)
- Financial information (payment card details, bank account — processed via secure third-party payment processors, Venmo and more)
- Employment/professional information
- Date of birth
- Photos, videos, or other content you upload
- Communications with us (chat transcripts, emails, support tickets)
- Location and interaction in regards to local businesses
B. Information Collected Automatically
- Device and browser information (IP address, device ID, operating system, browser type)
- Usage data (pages viewed, time spent, clicks, scrolling, mouse movements via session-replay tools)
- Precise or approximate geolocation (if you enable location services)
- Cookies, pixel tags, and similar tracking technologies (see "Cookies & Tracking Technologies" below)
C. Information from Third Parties
- Social media platforms when you log in or connect your account
- Advertising and analytics partners
- Referral or marketing partners
- Publicly available sources or background check providers (when legally permitted)
2. How We Use Your Information
We use your information for the following purposes:
- To provide, maintain, and improve the Services
- To process transactions and send related communications
- To communicate with you (account notices, support, updates)
- For security, fraud prevention, and legal compliance
- For analytics and product development
- To deliver personalized marketing and advertising (where permitted)
- To comply with legal obligations or enforce our rights
3. How We Share Your Information
We share personal information with:
- Service providers and vendors (hosting, analytics, payment processors, marketing tools, session-replay providers, customer support platforms) acting under strict confidentiality agreements
- Affiliates and subsidiaries
- Business transferees in the event of a merger, acquisition, or sale of assets
- Advertising and analytics partners (for cross-context behavioral/targeted advertising)
- Referral and marketing partners
- Law enforcement, regulators, or other third parties when required or permitted by law
4. Cookies & Tracking Technologies
We and our partners use cookies, pixels, session-replay tools, and similar technologies to operate the Services, analyze usage, and deliver personalized advertising. You can manage preferences via:
- The cookie consent banner
- Browser settings
- Opt-out links on our Site ("Do Not Sell or Share My Personal Information" / cookie opt-out)
- Global Privacy Control (GPC) signal (honored frictionlessly)
Third-party tools we use include Google Analytics, Meta Pixel, and session-replay providers. For Google Analytics opt-out: Google Analytics Opt-out Browser Add-on Download Page
5. Advertising & Online Tracking
We participate in online advertising networks that may constitute "sharing" or "targeted advertising" under certain state laws. You can opt out via:
- The "Do Not Sell or Share My Personal Information" link in the footer
- Home - NAI: Network Advertising Initiative (https://www.networkadvertising.org/)
- YourAdChoices.com | Welcome to YourAdChoices.com (https://www.youradchoices.com/)
- GPC signal
6. Your Privacy Rights & Choices
Depending on your location, you may have the following rights:
Right | Description | How to Exercise |
|---|---|---|
Access / Know | Categories and specific pieces of personal information we hold about you | Submit request below |
Portability | Receive your data in a portable format | Submit request below |
Correction | Correct inaccurate personal information | Submit request below |
Deletion | Request deletion of your personal information | Submit request below |
Opt-Out of Sale/Sharing | Stop "sale" or "sharing" for cross-context behavioral advertising | Footer link or GPC |
Opt-Out of Profiling | Opt out of certain automated decision-making/profiling | Contact us |
Limit Sensitive Data Use | Limit use of Sensitive Personal Information (where applicable) | Not applicable – we already limit |
Non-Discrimination | We will not discriminate against you for exercising your rights | — |
To exercise Access, Correction, Deletion, or other rights, use one of these methods:
We will verify your identity before fulfilling requests. Authorized agents may submit requests on your behalf with proof of authorization. California and certain other state residents may also use the Global Privacy Control (GPC) signal for opt-out of sale/sharing.
7. SMS / Text Messaging
By providing your phone number and opting in, you consent to receive transactional and marketing SMS/MMS messages. Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe, HELP for help. Carriers are not liable for delayed or undelivered messages.
8. Security
We use reasonable technical, administrative, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.
9. Children's Privacy
Our Services are not intended for children under 16 (or 13 for COPPA age). We do not knowingly collect personal information from children under these ages.
10. International Users
The Services are hosted and operated from the United States. If you are located outside the U.S., your information will be transferred to and processed in the U.S., which may have different data-protection laws. EEA/UK/Switzerland residents: We rely on Standard Contractual Clauses and other lawful transfer mechanisms where required.
11. Changes to This Policy
We may update this Policy from time to time. We will notify you of material changes by posting the new policy and updating the "Last Updated" date. Continued use after changes constitutes acceptance.
12. Contact Us
For privacy questions or to exercise your rights:
7000 Robert Dixon Dr
Austin, Texas 78749